Please note that the reception is open from 09:00 to 12:00 and from 14:00 to 17:00.

Guests arriving after 17:00 should contact the property in advance using the contact details provided in your confirmation.

The room rate includes: water and electricity fees, bed linen and towels, pellet burning stove and cleaning products.

Beds can be made upon arrival for an extra EUR 15 fee.

Please note that the following amenities can be rented on site:

- Bath robe: EUR 3 per person

- Pool towels: EUR 2 per person

- Slippers: EUR 3 per person

- Wellness kit (bath robe, swimming pool towel and slippers): EUR 7 per person.

Please note that beds are not made for your arrival. Guests can either make beds themselves of pay a EUR 15 extra charge to have all beds in the chalet made for their arrival.

Please note that an end-of-stay cleaning fee is not included in the price. Guests can choose to pay the fee or clean their accommodation themselves. The fees are as follows:

For stays of 1 to 3 nights: EUR 50 per chalet per stay

For stays of 4 or more nights: EUR 80 per chalet per stay.

Please note that guests can reserve a mid-stay cleaning service for an extra charge of EUR 15 per hour. Guests can also purchase dishwasher tablets on site for an extra charge of EUR 1 per tablet.

Please note that breakfast is available for a reduced price for children under 12 years old. Please contact the property for further information.

Please note that guests can rent a baby kit consisting of a high chair, folding baby bed and a bath for an extra charge of EUR 3 per night.

Please note that guests can also reserve grocery deliveries for an extra charge of EUR 20 per delivery. Please contact the property for further information.

到着予定時刻をRésidence le Clos des Chênesに事前に連絡してください。

新型コロナウイルス（COVID-19）の感染拡大を最小限に抑えるための政府のガイドラインにより、この宿泊施設は当該ガイドラインが存在する期間中、一部の国からのゲストを受け付けておりません。

新型コロナウイルス（COVID-19）の発生を受け、この宿泊施設では安全および衛生に関する追加の対策が行われています。

新型コロナウイルス（COVID-19）の影響により、屋内の共用エリアすべてでマスクの着用が義務付けられています。